Legal entity. 8om is a brand of TechnoAce Consultancy Services Private Limited. This Refund Policy is issued by TechnoAce Consultancy Services Private Limited.
1. Introduction
At 8om, a brand of TechnoAce Consultancy Services Private Limited, we strive to provide the best digital services, including NFC cards, microsites, and premium features. This Refund Policy explains the conditions under which refunds may be issued.
2. Eligibility for Refunds
Refunds may be considered in the following situations:
- If a purchased service or product is defective or not delivered as promised.
- If a payment was charged incorrectly.
3. Non-Refundable Services
The following items are non-refundable:
- Digital services already delivered, such as live microsites, NFC card designs after production, or completed customizations.
- Services cancelled after the delivery or activation of purchased features.
4. Refund Request Procedure
- To request a refund, contact us within 7 days of purchase via email: info@8om.in
- Provide your order details, payment information, and reason for the refund request.
5. Processing Refunds
- Refund requests will be reviewed on a case-by-case basis.
- Approved refunds will be processed within 7–14 business days using the same payment method used for the purchase.
- TechnoAce Consultancy Services Private Limited reserves the right to partially approve or decline refunds based on the circumstances.
6. Contact Us
For any questions regarding refunds, please reach out to us at:
Legal entity: TechnoAce Consultancy Services Private Limited
Email: info@8om.in